Return & Refund

Return & Refund Policy – Deal Junction

 

At Deal Junction, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we’re here to help!

1. Return Eligibility

We accept returns under the following conditions:

• The item must be unused, unworn, and in its original packaging.
• Returns must be requested within 7 days of delivery.
• Items like personal care products, customized items, and perishable goods are non-returnable for hygiene and safety reasons.

2. How to Initiate a Return

1. Email us at info@dealjunction.online with your order number and reason for return.
2. Our team will review your request and provide return instructions.
3. Ship the product back to our return address (shipping costs may apply).
4. Once received, we will inspect the item and process the refund or exchange.

3. Refund Process

• Refunds are processed within 5-7 business days after receiving the returned item.
• Refunds will be issued to the original payment method (credit card, bank transfer, etc.).
• Shipping costs are non-refundable unless the return is due to a defective or incorrect product.

4. Exchanges

• If you received a damaged, defective, or incorrect item, we will exchange it at no extra cost.
• Exchanges are subject to product availability.

5. Order Cancellations

• Orders can only be canceled before they are shipped. Once shipped, the standard return process applies.

6. Contact Us

For any return-related queries, feel free to reach out:

📧 Email: info@dealjunction.online
🌐 Website: www.dealjunction.online